Showing posts with label bank. Show all posts
Showing posts with label bank. Show all posts

Sunday, June 17, 2007

London, part two

On Thursday morning we roused ourselves out of our jet lag and, with our friend, made our way on the bus to Regent St, where our bank is. Suddenly we were back in Korea again, by which I mean that someone directed us to the right floor in the building, told us how long we’d have to wait, showed us where to get a free cup of coffee, where the toilets were, and in general treated us as worthwhile customers. More than that, the person who saw us in due course was exceptionally friendly and had everything ready to go for us. (And she had just been speaking to her friend from Attleborough, where we were due to stay in a few days’ time with our relations!).
After that we made our way to the Southbank, because my friend wanted to show us the refurbished Festival Hall. We finished up having a very nice lunch of paninis with roasted courgettes, humus and mint – interesting combination. After this we had the first of our many long walks around London. I’d forgotten just much walking you have to do: there’s plenty of transport (buses, trains, tubes, etc) but that doesn’t mean you never have to use the old-fashioned process of one foot after another. Anyway, we walked along the embankment remembering places we knew from the past, and in general re-acquainting ourselves with everything.
The Tate Modern was new, and we headed for it. It’s an interesting building – must contain some hundreds of thousands of bricks – and is enormous. Unfortunately, the exhibitions I saw didn’t grab me greatly. I think it was that they just weren’t modern paintings of the sort that I enjoy: lots of stuff that gives modern painting a bad name, even though some of the artists, like Francis Bacon, are huge in the art scene.
The following day we wound up on the Southbank again (after having done a patch of time in Camden Town, which was crowded). We had some very large and tasty filled rolls (handmade, as it were, in a Greek/Italian? place in Camden Town). We watched a guy painting, very meticulously, the railings along the Embankment. I spoke to him and asked how much he had to do – he claimed ‘down to the mouth of the Thames’ but I think he may have been kidding. He said he’d only done two sections of the railings since he started in the morning; that’s how slow the job was. In view of the number of buskers in the area I told him he should have put out a basket for some cash. I felt there was something familiar about his accent, and said so to Celia. She went and asked him where he was from. Taranaki in New Zealand...!
Footnote to the last bit: we went to church this morning in Wymondham (pronounced Windham) with our neice and her two children. Of course, we met someone who was married to a New Zealander, and he turned out to be from Rotorua.

Friday, May 18, 2007

Don't bank on it...

Yesterday we received a letter from the Bank in the UK that we're going to be dealing with, asking us to either send them a pin number to enable internet banking, or to ring the number through. Since it was ten o'clock at night when I talked about this with my wife, we decided to ring.

What a schemozzle! For some reason the letter had come addressed only to my wife, so she made the call, while I listened in. The guy at the bank, when they finally answered after a variety of options were presented, and after putting in our account number to help them identify us, didn't really know what my wife was talking about. He said he'd have to ask her several questions, some of which she might have to go away and check and ring back with the answers (!). Anyway, he first asked for her date of birth, which wasn't too much of a problem for her, and then asked if she had a debit card. She said no, because we're due to pick up cards and such when we get to England. That seemed to stump him, somehow, and he asked her to hold for a moment while he went to confer with someone else.

At that point, some canned music came on the phone. It sounded like a tape that's been used over and over, and was wearing out. Not only that, it was the same piece played over and over, some unidentifiable piece played mostly on a piano. We had the joy of listening to it two and a half times through before the bloke came back on the line. A long confer, by the sound of it.

The music reminded me of the canned music used in the public toilets here in Dunedin It's a short piece played on a piano, and on an average visit to the toilet, you'll hear it played at least twice. It has a glitch in the middle, and repeats a couple of bars as a result. Very annoying, if you're a musician who uses the public toilets a lot!

Anyway, when the guy came back on the phone, he said he'd have to put us onto his confrere, and did. She said they couldn't actually help us, because they couldn't do anything until we got our debit cards and we weren't going to be getting those till we got to England! I suspect that someone in one part of the UK sends out these interesting letters, and puts a phone number on them for a different part of the UK – where no one knows what's being done.


The photo isn't of our bank, by the way.